Maintenance

{
  "case_id": 5,
  "outcome": "ESCALATED",
  "decision": {
    "rule": "E2",
    "action": "ESCALATE",
    "branch": "formula_in_code",
    "evidence": {
      "kind": "R5",
      "group": "R",
      "in_code": [
        "customer_summary.total_spend"
      ],
      "version": "v1"
    }
  },
  "requirement": {
    "id": "THS-REQ-020",
    "open_reason": "latent_code_mismatch",
    "version_new": 2,
    "version_old": 1,
    "on_main_at_open": {
      "status": "PASS",
      "assertions": {
        "PASS": 1
      }
    }
  },
  "tried_and_failed": [],
  "escalation_reason": "rule E2 (formula_in_code)"
}